Terms of service

TERMS OF SERVICE

Terms of Service Agreement

Welcome to Xingminweiye Scaffolding, operated by Changli Xingminweiye Architecture Equipment Limited Corporation (hereinafter referred to as "We", "Us", or "Our"). By accessing and using our website to shop for frame scaffolding, ringlock scaffolding, scaffold tube, or accessories, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. This agreement is a legally binding contract between you and Us, governing your access to and use of our website and related services. If you do not agree with any part of these terms, please do not use our website or services.

These Terms of Service apply to all visitors and users of our website, including browsers, registered customers, and anyone contacting us through the site. Continued use of our website means you accept these terms. We may update these terms from time to time, and changes take effect once posted — please check back periodically to stay informed.

We're committed to a safe, transparent, and trustworthy shopping experience. If you have questions about these terms, please reach out before placing an order — our support team can help clarify anything you're unsure about.

WEBSITE USE

Website Usage Guidelines and Restrictions

You may use our website only for lawful purposes and in line with these terms. You agree not to use the site in any way that violates applicable laws, or that could damage, disable, overburden, or interfere with the website or other users' ability to use it.

Permitted Website Uses

You may use our website to browse scaffolding products, place legitimate orders, manage your account, and contact customer service. We built this store for a straightforward, trustworthy shopping experience, and we expect all visitors to use it accordingly.

Prohibited Activities and Behaviors

The following are strictly prohibited and may lead to termination of your access and possible legal action:

  • Unauthorized System Access: Attempting to access other accounts, systems, or networks connected to our website without authorization.
  • Malicious Software Distribution: Transmitting viruses, malware, or other harmful code that could damage or disrupt the website.
  • Data Collection and Harvesting: Collecting other users' personal information without consent, including via bots or scripts.
  • Automated System Usage: Using bots, spiders, or scrapers to access the website without our written permission.
  • Identity Misrepresentation: Impersonating any person or entity, or misrepresenting your affiliation with one.
  • Service Interference: Spamming, flooding, or otherwise disrupting other users' ability to use the site.
  • Illegal Activities: Using the website for fraud, money laundering, or any other unlawful purpose.
PRODUCT INFORMATION

Product Information and Descriptions

We work to keep product descriptions, images, specifications, and pricing for our scaffolding, tube, and accessories accurate and up to date. However, we can't guarantee every listing is error-free, and we may correct inaccuracies at any time without prior notice. Product photos are for illustration and may not reflect exact dimensions or finish in every case.

Product Description Accuracy

Specifications such as tube diameter, frame height, and load capacity are based on manufacturer and internal testing data. While we make every reasonable effort to keep this information accurate, details may change without notice. Please review product specs carefully before ordering, and contact us if you have questions about sizing or compatibility with your project.

Pricing Information and Corrections

We may correct pricing errors, including typographical or system errors. If a product is listed at an incorrect price, we reserve the right to cancel orders placed at that price, even after confirmation, and will notify you with the option to cancel or proceed at the correct price.

Product Availability and Stock

Availability is subject to change without notice, and we may limit quantities per customer or order. If an item becomes unavailable after you order it, we'll notify you promptly and offer an alternative or a full refund.

ORDERS & PAYMENT

Order Processing and Payment Terms

Placing an order is an offer to purchase at the stated price and terms. We reserve the right to accept or decline any order, including for reasons like stock issues, pricing errors, or suspected fraud.

Order Acceptance and Confirmation

Your order is an offer to purchase, not a binding contract, until we confirm acceptance. An order confirmation email does not itself constitute acceptance — acceptance happens when we process payment and begin preparing your order for shipment.

Payment Terms and Processing

All prices are shown in US dollars and are subject to change without notice. You're responsible for ensuring your payment information is accurate and that funds are available. We accept PayPal and major credit/debit cards, processed through secure, PCI-compliant gateways.

Payment Security and Authorization

We use encryption and security protocols to protect your payment information and never store full card details on our servers. By submitting payment details, you authorize us to charge the specified amount to your chosen payment method.

INTELLECTUAL PROPERTY

Intellectual Property and Content Ownership

All content on this website — including text, graphics, logos, images, and product data — is the property of Changli Xingminweiye Architecture Equipment Limited Corporation or its content suppliers, and is protected by applicable copyright, trademark, and intellectual property laws.

Copyright Protection

Content may not be reproduced, distributed, modified, or republished without our prior written consent, except as expressly permitted by these terms or applicable law.

Trademark Rights

Trademarks, logos, and trade names shown on the website belong to us or their respective owners. No license to use them is granted without prior written consent.

Limited Usage License

We grant you a limited, non-exclusive, non-transferable license to use the website for personal, non-commercial purposes. This does not include reselling or commercially exploiting site content, or using data mining or scraping tools. Unauthorized use terminates this license.

ACCOUNTS

User Account Responsibilities

If you create an account, you're responsible for keeping your login details confidential and for all activity under your account. Please notify us right away of any unauthorized use.

Account Creation Requirements

To create an account, you must provide accurate, current information and be at least 18 years old, or the age of majority where you live.

Account Security Obligations

You agree to:

  • Use a strong, unique password and keep it confidential
  • Not share your account credentials with anyone else
  • Notify us immediately of any unauthorized use or suspected breach
  • Log out after each session, especially on shared devices
  • Take reasonable steps to keep your account and personal information secure

Account Termination Rights

We may suspend or terminate your account for violations of these terms, fraudulent activity, or other reasonable cause. You may close your account at any time by contacting us.

LIABILITY

Limitation of Liability and Disclaimers

To the fullest extent permitted by law, we and our affiliates, officers, employees, and suppliers are not liable for indirect, incidental, or consequential damages arising from your use of the website or our products.

Liability Limitations

Our total liability for any claim relating to these terms or your use of the website will not exceed the greater of what you paid us in the past 12 months, or $100 USD. Some jurisdictions do not allow such limitations, so this may not apply to you.

Warranty Disclaimers

The website and products are provided "as is" and "as available," without warranties of any kind, to the extent permitted by law. We don't guarantee the website will be uninterrupted or error-free.

INDEMNIFICATION

Indemnification Obligations

You agree to indemnify and hold us harmless from claims, damages, or costs (including reasonable legal fees) arising from your violation of these terms, misuse of the website, or infringement of any law or third-party right. This obligation survives termination of these terms.

TERMINATION

Termination of Access and Service

We may suspend or terminate your access to the website at any time for breach of these terms, suspected fraud, or violation of applicable law. Provisions that by their nature should survive termination — including ownership, warranty disclaimers, and limitation of liability — will continue to apply.

DISPUTES

Governing Law and Dispute Resolution

Dispute Resolution Process

We encourage you to contact us first to resolve any dispute informally — most issues can be sorted out quickly this way. If a dispute can't be resolved informally, it will be submitted to binding arbitration under the rules of the American Arbitration Association, unless prohibited by law. Arbitration will be conducted in the English language, with proceedings held virtually or at a location to be mutually agreed upon by both parties.

CHANGES TO TERMS

Modifications to Terms of Service

We may modify these Terms of Service at any time. For material changes, we'll provide at least 30 days' notice before the new terms take effect. Continued use of the website after changes take effect means you accept the revised terms.

CONTACT US

Contact Information for Terms Inquiries

If you have questions about these Terms of Service, please reach out — we're happy to help clarify anything.

When contacting us, please include your name, email address, and a description of your question so we can respond as quickly as possible.